Loyalty, Contact center & services
Loyalty4All
“Retailers who take meaningful steps to drive consumer loyalty are 88% more profitable than their competitors who do not” - Deloitte research
Loyalty4All® solution is powerful instrument for retaining and attracting new customers by maximizing customer experience and satisfaction, thus increasing the business value and ROI. System’s flexible structure for defining loyalty schemes and simplicity of redeeming mechanism will result in tremendous growth of loyal customers. Standard card payment infrastructure and advance innovative channels are used for capturing purchase habits and for delivering benefits achieved through program participation. This radically minimizes investment necessary for the start up.
In today’s fast growing and dynamic markets the offer is almost balanced. Customers purchase decisions are determined by transactions additional values. Loyalty4All® provides efficient system for rewarding the loyal customers by encouraging them to actively and willingly participate in process of creation of the business offer.
“Business can boost profits by almost 100% in 5 years by retaining only 5% of their customers.” - Harvard Business Review
System architecture allows full support of international standards and also has the flexibility to support local and some domestic fulfillment requirements. The latest report from database marketing and loyalty scheme specialist GI Insight reveals that loyalty programs have become more important over the course of the recession. Focus of loyalty is on segmentation and triggering methods with complex rewards calculation and delivery at the point of sale. Overall 71% of marketing decision makers felt that loyalty schemes have become more vital to successful business over the last two years. With Loyalty4All® business owners could easily create appropriate loyalty scheme and aim specific profitable segment of customers. Customer insight is provided through permanent behavioral segmentation. Through the use of loyalty schemes, the Loyalty4All® will become a company’s most strategic asset and can help develop customer loyalty at a time when consumers are re- assessing their shopping habits. Loyalty4All® is specially designed to satisfy retailers' needs for an integrated solution. It provides view at customer data from completely new perspective. Newly created knowledge opens high performance direct marketing channels. Offering quality of customer loyalty schemes can encourage repeated, customized, and effective relationships driven by a loyalty program that provide a lifetime of sales value.
Key feature
- Easy to use/easy configuration
- Suitable for the banks and merchants
- Provides on line redemption
Loyalty4All benefits
- Easy to use/easy configuration
- Suitable for the banks and merchants
- Provides on line redemption
- Retain customers. Loyalty programs helps you keeping your customers by giving them value in return for their repeated business
- Banks could use existing base of issued cards
- Generates recurring footfall with incentives
- Capture consumer profiles
- Understands changing needs and behaviors, having up-to–date customer base
- Collects data
- Understands individual needs, treat different customers differently
- Engage customers in dialogue
- Tailor loyalty program benefits to key customer segments
- Inform better decisions on the business fundamentals
- Optimize service experience
- Build cost-effective program
- Create Special promotions
- Make customer feel special
- Use Referrals - Unpaid ambassadors
Gallery / Video
Loyalty4All
