Societe Generale Bank Boosts Efficiency Through Loan Origination

Last year Societe Generale banka Srbija A.D. Beograd implemented Asseco SEE’s solution - Loan Origination, which consisted of Product Delivery and Experience Scoring.

Last year Societe Generale banka Srbija A.D. Beograd implemented Asseco SEE’s solution - Loan Origination, which consisted of Product Delivery and Experience Scoring. Thanks to using the solution produced by Asseco SEE, excellent results have been achieved since then.

Ivan Bulajić, Director of Client Services, says: - Within nine months, Societe Generale Banka Srbija together with Asseco SEE successfully completed the implementation of the new Loan origination solution. Today, after a year of using this tool, internally named Hermes, we can claim with certainty that the sales efficiency of our Retail commercial team has boosted drastically. Loan production has raised by more than 15% with simultaneous slight decrease in the number of employees. The system has contributed to significant savings by increasing the automation degree in the entire process of loan origination, both in front and back office. At the same time, it has caused significant reduction of operational risk through better exploitation of data available from the Bank’s core system and by embedded controls. As a consequence, according to the conclusions arising from the Finalta Sales Effectiveness 2015 research, SGS is ranked at the very top in the banking sector concerning the efficiency of the Retail sales team.

As a result of this successful cooperation, the existing solution has been upgraded this year with Digital branch and POS loans.