First Paperless Branch in Serbia

Asseco SEE, in partnership with Euronovate, has implemented the first paperless branch project in Serbia, intended for the UniCredit bank.

Thanks to this, the paperless technology will enable the elimination of paper “ab origine” in the bank and all handwritten signatures will be replaced with digital signatures on highly sensitive tablets using a stylus. The e-signature devices will be available throughout the bank’s branch offices providing all the bank’s customers with a possibility of electronic signing.

The paper elimination from the very beginning is a matter of an end-to-end process. Every single step has to be completely analyzed in details, considering issues such as compliance with the law, the business processes, the security measures and other challenges regarding introduction of a technology with such an innovative approach.

The customer benefits are significant and include cost reductions, money-saving on paper and printing, optimization of archiving and search processes, as well as new marketing opportunities gained by the introduction of the tablets designated for digital signing.