Omnichannel sales and servicing
Digital Edge – True Omnichannel Banking Platform
Seamless banking experience with unified UX on all channels
Digital Edge is a digital banking platform with a set of touchpoint applications and customer engagement capabilities that ensure true omni-channel experience for bank’s customers.
Using Digital Edge, you will increase engagement, loyalty and acquire new customers with the following benefits:
- Digitalization of key processes: marketing, selling, fulfilling and consumption of products and services
- All-in-one approach to access private and business services in one go
- Business continuity: start on mobile, finish in the web application for a fluid experience that traverses the specific channels
- Support the digitally-enabled customer journeys by connecting your call centre, branches and ATM’s to the same process layer and APIs that enable seamless channel-to-channel handoff.
Future proof - Digital Edge supports external partners via a standard API layer and SSO-enabled integration or direct integration to deliver any additional desired functionality.
Apart from the abundance of standard online and mobile self-service applications, Digital Edge includes a conversational banking assistant that opens up a new world of messaging apps powered by AI.