Asseco SEE Enables Smooth Implementation of Legal Changes in Serbian Banks
For the first time in Serbia all types of payment services have become available and regulated, including the latest ones.
For the first time in Serbia all types of payment services have become available and regulated, including the latest ones. The electronic money has been introduced, and thanks to the new Law on Payment Services, which has become applicable since last October, its issuing has been regulated.
The novelties following the application of the new Law on Payment Services firstly refer to the increase of a competition in the area of payment services providing, as it enables other institutions than banks, such as payment institutions and e-money institutions, to provide payment services, which should lead to the improvement of the quality and service price reductions.
Considering that there are many banks in Serbia using Asseco SEE software solutions, our engagement and commitment contributed to the smooth implementation of the new Law on Payment Services, which represents a step forward on the road to achieving compliance of local regulations with the European Union.
When these bylaws were rendered at the end of June 2015, Asseco SEE changed its approach towards its customers in order to enhance the service quality and customer satisfaction by conducting the implementation of all the legal changes in the banks using its software in the shortest possible time. The main difference of the approach was that Asseco SEE created a special team designated to interpret the Law. There were over 100 participants in the project who were fully committed to the implementation of the new regulations, which facilitated a successful completion of the project and enabled the banks to continue with their work from 1st of October fully in compliance with the new regulations. The project was successfully completed in all the banks who were Asseco SEE's clients in the record time of three months.