Asseco SEE to Receive Best Net Promoter Score Partner (NPS)
With its 24 years of experience in Contact Center business, Asseco SEE received the Best Net Promoter Score Partner and Project Manager Ece Simsekalp received the Best Project Manager award.
With omni-channel approach, Asseco SEE provides “all in one” technologies solutions including infrastructure, consultancy, and integration. Powering Partners Day event was held on 26 May 2016 by Genesys. Organized with the theme of “Omni-channel Customer Engagement Contact Center”, Genesys updated the participants with new generation customer relationship and experience solutions and trends. Omnichannel customer engagement combines orchestration and journey management to provide multi-channel contact center best practices for great customer experience with compelling business outcomes. Leading companies with multi-channel contact centers are moving to the Genesys Omnichannel Engagement Center solution to further their competitive advantage. With an Omnichannel Engagement Center solution, a company can deliver consistent and personalized customer experiences across all channels, touchpoints and journeys.
About Genesys:
Genesys is the global omni-channel customer experience and contact center solution leader. The customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty.