Omnichannel sales and servicing
Experience Customer Analytics
Designed to help create a stronger relationship with customers using real-time analytics.
If you know each customer and their specific individual needs, you can build lasting relationships with them. We can help make your relationships work with our innovative software that evaluates not only data, but also customer behavior. You can react positively to each customer, providing them with the right information and options when they need them.
With a set of analysis and predictive models, this solution aims to help banks gain new clients, retain current customers and maximize their profitability with well-timed actions and offers that improve customers’ loyalty and their relation with the bank.
- Segment customers using criteria including customer demographics, activity, and product usage data
Marketing list management
- Automatically generate marketing lists, and make manual adjustments
- Manage a campaign lifecycle: design, plan and monitor its execution
Campaign response analysis
- Monitor campaign KPIs and measure effects
Customer attrition analysis
- Identification of attrition alerts and trends
- Insight into client’s behavior and channel utilization
Increased customer satisfaction
Programming languages and main frameworks