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Omnichannel sales and servicing

Digital Edge – True Omnichannel Banking Platform

Seamless banking experience with unified UX on all channels

Digital Edge is a digital banking platform with a set of touchpoint applications and customer engagement capabilities that ensure true omni-channel experience for bank’s customers.

Using Digital Edge, you will increase engagement, loyalty and acquire new customers with the following benefits:

  • Digitalization of key processes: marketing, selling, fulfilling and consumption of products and services
  • All-in-one approach to access private and business services in one go
  • Business continuity: start on mobile, finish in the web application for a fluid experience that traverses the specific channels
  • Support the digitally-enabled customer journeys by connecting your call centre, branches and ATM’s to the same process layer and APIs that enable seamless channel-to-channel handoff.

Future proof - Digital Edge supports external partners via a standard API layer and SSO-enabled integration or direct integration to deliver any additional desired functionality.

Apart from the abundance of standard online and mobile self-service applications, Digital Edge includes a conversational banking assistant that opens up a new world of messaging apps powered by AI.

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