Banca Intesa and Asseco SEE Establish First Self-Service Branch in Serbia

Banca Intesa a.d. Beograd and Asseco SEE in Serbia have continued with successful cooperation and partnered in development of an innovative solution for modernizing banking operations.

Banca Intesa a.d. Beograd and Asseco SEE in Serbia have continued with successful cooperation and partnered in development of an innovative solution for modernizing banking operations.

In this new undertaking, Asseco SEE in Serbia has provided Banka Intesa Beograd with the complete solution and equipment for a self-service branch. The whole self-service branch concept is quite new in Serbia, but, on the other hand, quite needed. The Bank has recognized this, and the automated branch is already in production in one of the biggest shopping malls in Belgrade.

The Self-Service Branch offers plenty of functionalities on several devices. Asseco SEE has equipped the branch with ATM Exchange office machine, which enables money exchange with no need for using credit cards (no authentication), accompanied with safes for deposit and offline money deposit for legal entities available 24/7. Money deposit in night safes is an option which provides legal entities with a opportunity to have fast, easy and reliable consignation without queuing.

In addition, the Branch is equipped with high-end Kiosk terminals offering numerous benefits to the Bank's clients. Now, clients can view and print their account statements for each type of their credit cards (Master, Maestro, Credit, AmEx, etc.), pay their bills at the Kiosk terminal using blank or six predefined slips from service providers (Telekom, Utilities, Electricity, etc.), while information is generated from barcodes contained in these slips (for example, for cable operators, bills are generated from the Bank's database). Money transfers from one account to another are also available in this Self-Service Branch.

The project of self-service branch is just first in line and Asseco SEE is pleased that similar projects of automated operations are waiting for their implementation.