Strategic Agreement on Customer Experience between Tempo Call Center & Asseco SEE
Asseco South Eastern Europe announced that Tempo Call Center, a leading integrated call center supported solutions provider in Turkey, chose to work with Asseco SEE to improve customer experience.
Taking an innovative approach in Customer Service and Tele-Sales, Tempo Call Center relied on Asseco SEE's 25+ years of industry experience in call center infrastructure. Within the project scope, Tempo Call Center is to continue with Asseco SEE’s experience in Genesys PureConnect solution support; moreover, call center and communication business processes will be consolidated and managed easily.
Levent Burçin Sözütok, Tempo Call Center Executive Board Member of Sales & Marketing said:
We provide creative, flexible, customer and target-focused “Integrated Call Center Supported Solutions” to the leading players in the Turkish economy since 2001. We provide our services at 5 locations in 4 cities of Turkey with our 3000 employees. As Tempo, we work to achieve the most effective results by optimizing the manpower and technological infrastructure process and create value in every area where we interact with our customers. In addition, we choose the most innovative products for our technology infrastructure. Therefore, we preferred Asseco with its international experience, industry know-how, and end-to-end integrated service approach.”