ATM outsourcing is a business process delegation to a partner under the conditions defined in advance. ATM outsourcing includes the following: ATM renting, hardware and software maintenance, ATM monitoring and reporting, ATM Lifecycle management. There is also a possibility to redeem the existing ATM network from the bank and then to outsource it.
Technology
5-7 years contract duration
Renting of ATMs
Variety of ATM models (Lobby, Through the Wall, Mono-functional, Multi-functional)
Software
Full Maintenance
24h Call Center & Help desk
Repair center
ATM monitoring
SLA
SW maintenance
Customer Benefits
Reduced operational costs,
No initial investments: banks can direct funds to the core business,
Best way for fast market penetration,
Single point of contact, one partner responsible for all,
Advanced usage of resources: enables clients to focus on human resources and strategic plans, and better support on key projects.
Staying up to date with current technologies,
After 7 years, customers will have two options:
To continue their contract for another term or
To buy all ATMs from ASEE at 1 EUR/ATM
Possibility to buy back the existing ATM network from the bank and then to outsource it.
Technical Information
Full range of ATM models with the following functionalities:
cash withdrawal,
balance inquiry,
cash in,
cash recycling,
bill payment,
money exchange,
top-up,
direct marketing,
statement print,
Professional service:
over 50 service centres in 12 countries in the SEE region,
300 specialized technicians,
More than 6.500 ATMs under the maintenance contract in the region.
Contact
Write to us
If you have questions about our offer, please send us an inquiry.
